How the New Fully Online Workflow Works
1. Understand the two workflow modes 0:00
The video introduces a new fully online workflow.
In this mode, the app fetches data in real time and pushes data in real time.
This is different from the classic offline-first workflow, where data is collected offline and synced later.
2. Choose the workflow when prompted 0:13
After updating the app, switching teams, or logging in, you may see a prompt.
If you select Work Online:
Data will be fetched automatically.
Data you create will be pushed automatically.
If you select Work Offline:
The app uses the traditional offline workflow.
You manually fetch data and later push it when back in service.
3. Use Work Online for always-connected environments 0:24
This mode is best for users who are usually connected.
It still works if you briefly lose service, but it is designed for people who are mostly online.
The classic offline workflow remains available for remote or rugged environments.
4. Let the app fetch data automatically as you work 0:48
After selecting Work Online, you do not need to manually fetch data.
As you pan around the map, the app automatically loads the needed data.
This makes map navigation and data access much faster and simpler.
5. Control automatic fetching in Settings 1:00
You can turn automatic fetching on or off in Settings.
Turning it off stops the app from fetching new data as you pan around.
Any data already fetched stays available.
6. See real-time updates from coworkers 1:18
In online mode, data from other users appears on your device automatically.
If a coworker collects a:
line
point
survey
That new data shows up in real time without manual syncing.
7. Open lists and menus to load live data 1:33
When you open the Surveys menu and view the surveys list, the app automatically retrieves the latest records.
The list populates with current data from the system.
This demonstrates that the app is continuously syncing in the background.
8. Collect data offline if you lose service 1:49
If you go out of service area, you can still keep working.
In the example, the device is put into airplane mode to simulate being offline.
You can still collect data such as:
points
tracks
lines
9. Push offline data when service returns 2:16
Once you return to an area with service, the app detects that you have offline data.
It then prompts you to push the offline data.
This keeps the workflow smooth even if you temporarily lose connectivity.
10. Key takeaway: choose the workflow that fits your environment 2:35
The new online workflow removes the need to manually push and fetch data for connected users.
It makes the app easier and faster to use in normal connected environments.
The classic push/fetch workflow still exists for users working in remote areas with limited service.
In short:
Connected users should use the new online workflow.
Remote users can continue using the traditional offline workflow.