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How to Set Up an Email Receipt for a Public Form Submission

A user submits a public form and they get an email reciept

Written by Sam

1. Add an email field to the form template 0:00

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  • Open the template editor for your form.

  • Make sure the form includes an email question/field.

  • This field is what prompts the respondent for their email address so they can receive a receipt.

2. Configure the external link for anonymous respondents 0:21

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  • Go to the External Links tab.

  • Create an anonymous respondent link.

  • You can leave the email field blank if needed.

  • Fill in the reply-to field and the subject line for the email receipt.

  • Enable Send report so the submission will be emailed as an attachment.

3. Use the default report or customize it 0:48

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  • For this demo, the default report configuration is used.

  • If you want a more tailored attachment, you can create a custom report.

  • Note: support for all question types may still be in progress, so test your setup and report any issues.

4. Save and copy the public form link 1:13

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  • Save the form after making your changes.

  • Copy the external/public link.

  • You can also find the link from the form’s list view using Copy links.

  • From there, you can copy the link directly or generate a QR code.

5. Submit the form as a respondent 1:39

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  • Open the copied public link.

  • Fill out the form fields, including the respondent email address.

  • Add any other form data, such as a signature or photo.

  • Submit the form.

6. Verify the email receipt and attachment 1:59

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  • Check the recipient email inbox.

  • You should receive an email with an attachment.

  • Open the attachment to confirm it contains the submitted form data.

  • This confirms the email receipt is working correctly.

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